That’s a great question. At Zenefits, we have a highly collaborative culture and we sustain that through a mix of tech tools and in-person processes. From a tools perspective, every engineer at Zenefits is an active Slack user. We use this medium for larger organization discussions, as well as for smaller group and project forums. For instance, our Mobile team, Payroll team and Onboarding teams all have channels dedicated to that specific work. This segmentation helps discussions stay streamlined and focused.
As far as in-person routines are concerned, every week, the engineering org comes together for Dev All Hands to discuss new projects, features and releases. The structure of these meetings changes weekly, but we always enjoy having guest speakers – sometimes from other companies, sometimes from other teams inside Zenefits (sales, marketing, finance etc) come chat with us. Through this mix of digital and in-person routines, we’re able to keep the culture of collaboration and open communication thriving.
The engineering organization at Zenefits is extremely customer focused, and we want nothing more than to solve our customer’s issues. Whenever escalations arise — days, nights, evenings, weekends, our team is on it. As our product evolves, we are always building out features to eliminate gaps in our system. It’s a very exciting time to be working with this team.
Pizza and ice cream would make the team really happy. Next month we’re hosting a 3-day hackathon, and we’ll be sure to have loads of both on hand for everybody.
These hackathons are a great time for the entire organization to come together, shift their current focus and run with a passion project. We typically host hackathons once or twice a year and the judges are senior leaders chosen from inside the organization. Anyone at Zenefits can participate and we often find that the most unique ideas come from teams comprised of folks from different areas of the business (bonus points given to groups that are both cross-functional and cross-location!). Last year, the winning team created an app to integrate Zenefits PTO functionality with Amazon Alexa! That type of innovation is what we’re always striving for. Supporting these collaborative events further instills a culture of open communication.
I am really looking forward to building out our next generation onboarding system. Onboarding a new hire is an incredibly complex process that requires very sensitive personal information, so it’s imperative that we continue making this business experience the most secure that it can be. We are now revamping the flow to be even more simple, intuitive, and deliver a seamless experience that customers will love. This will be launched iteratively throughout Q1 and Q2.
Our biggest achievement in 2017 was certainly the massive expansion of Zenefits Payroll. We began 2017 with a robust product that we rolled out incrementally across the country. In just over a year we moved from availability (and customer adoption) from 5 states to all 50! We celebrated that milestone in February and have seen a huge uptake in adoption since then. I am infinitely proud of the exceptional work that the team has done to achieve this milestone.
Be the change that you want to see in the world.